Can you give an example when dealing with a customer complaint?
Centre Assistant Manager Interview Questions
1,642 centre assistant manager interview questions shared by candidates
Describe a time you went out of your way for a client, describe a time you handled a situation poorly etc.
What is the useful feedback you have ever received?
Tell us about a time when you have gone out of your way to help a colleague at work
What do you know about john lewis
why do you want to work in a call centre
what part of this job do you think you will find difficult
We were asked to explain a time when we had had a particularly difficult customer and how we handled it.
What is excellent customer service
There weren’t any difficult questions for me, but the inability to answer certai.n probing questions from me - said a lot !
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