Comment répondez-vous à quelqu'un de fâché ou qui n'est pas très content ou pressé.
Centre Customer Service Associate Interview Questions
1,638 centre customer service associate interview questions shared by candidates
Do you have experience working with KPIs?
The first thing you get to do is a typing test of 3 minutes to see how you type. Then you get to be interviewed by another person. Have you worked in the customer service field before? Have you worked in a call centre before? What position can you see yourself in 3 years?
Describe a time where you felt demotivated at work.
your pay
Tell me who is <Insert your name here>?
Nothing. The only question they ask is what is your name and to pick a question to answer. This is the icebreaker at the start.
Why did I want to work here - what drew me to the posting?
How failure before success would impact me.
How would I deal with certain scenarios and any duties I would not feel comfortable doing.
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