Tell me about a time when you went above and beyond in serving a customer.
Centre Customer Service Associate Interview Questions
1,638 centre customer service associate interview questions shared by candidates
Q: Describe a difficult situation with a customer and how you handled it.
Where you are currently working and what does it involve.
all competency based
Give us an example of a time when you had to deal with an obstacle in regards to dealing with a customer.
what is EIGRP ? why use NAT ? what is Solaris ?
Difference between EIGRP and BGP ? Some linux shell commands which i dont remember
Why do you want to work here?
Telephone interview questions - basic maths e.g 5% of 200. 144/12=. What did I experience when I first went into a metro bank. Scenario questions- only about 4 questions fairly straight forward e.g. if someone was complaining they had received bad customer service and haven't had their problem resolved what would you do?
What do you know about customer service?
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