All the questions were rather predictable. Main weakness, Examples of a tough experience with a customer and how did I handle it.
Centre Customer Service Associate Interview Questions
1,642 centre customer service associate interview questions shared by candidates
Very informal a few competency based questions and a typing test, copy a passage word for word onto a blank document ( timed for 5 minutes).
Wat is het verschil tussen een b2b klant en een particuliere klant?
What do you know about the BPO
conflict with a colleague
Games and group activities
What would be the most difficult part for you to handle?
Example of situation when I had and idea that I brought up to life in workplace. What was it, how I managed to implement it and what was the outcome.
Tell me a time you acted beyond your client
Can you describe the meaning of Empathy?
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