Likes to ask about prior customer conflicts/resolutions, challenges you've faced, times you've excelled when given a new circumstance, etc. Other people here list them in detail and it was very spot on.
Claims Adjuster Trainee Interview Questions
4,776 claims adjuster trainee interview questions shared by candidates
How did you handle your most difficult customer?
Tell me about a time a customer told you no first and you were able to convince him to say yes?
Name a time you had to adapt to change
Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
Late shift gets increase in wage. Will get additional 10% per hour from 6pm to 12am and additional 15% from 12am to 1am. I am scheduled to work 2pm to 12pm. Between 2pm and 6pm I make $12 per hour. What will i make per hour between 6pm and 12am?
They were very interested in how I handled the customer experience.
I put a few different examples above. Prep yourself for experiences with multi tasking, demanding customers, miscommunication, time management, etc (lots of great examples from others on here)
Live interview: identify a time where you saw or found a discrepancy and how did you recitfy it? Why progressive and why this position? How do you stay organized, name a time when this work and a time when it didn’t.
Star Format Questions Can be found on YOUTUBE
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