They ask you about customer service skills, multi-tasking, and time management.
Claims Coordinator Interview Questions
11,890 claims coordinator interview questions shared by candidates
Tell me about a time you dealt with an angry customer, what were the results.
I don't recall specifically. But typical STAR type interview. They even send you a prep sheet. Which I also thought was weird. Like, they are stuck in their box and that's where they want you to stay, too.
Describe a time you had multiple things to accomplish. How did you do it?
How would you handle an irate customer?
All generic situational questions to see how you resolve conflict i.e. You are negotiating a claim with a customer and not getting anywhere and they ask to just deal with your manager directly instead of you how would you handle that.
Give me a time when you have used written communication to get your point across.
What are your possible strengths?
Are you willing to travel up to 12 weeks a year for 21 days at a time?
Tell me about a time... etc, etc...
Viewing 1651 - 1660 interview questions