Competency and behaviour based questions. Can you tell us a time when you had multiple deadlines to keep? Can you tell us a time when you dealt with conflict? Can you tell us a time when you used your initiative? Tell us about your previous work history.
Tell me a time you had to navigate a conflict in the workplace.
Can you give an example of a time where you've used your initiative?
Previous experience, examples of different skills
Dealing with a aggressive customer
Why RSA, what do you know about RSA?
Name a time you have shown courage
Can you tell me about a time you had to learn a new online system and how you overcame challenges?
Tell me about a time you went out of your way for a customer?
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