Claims Processor Interview Questions

373 claims processor interview questions shared by candidates

All STAR questions... Situation, Task, Action taken, Result. "Tell me of a time you had to deal with a difficult customer"- make sure you tell how you turned it around and made it a good experience. "What do you consider good customer service", "Tell of a time you had to handle multiple tasks". Their goal was to make the customer feel taken care of and thankful for our services. Claims represents about 50% of the business.
avatar

Claims Processor

Interviewed at State Farm

3.4
May 3, 2013

All STAR questions... Situation, Task, Action taken, Result. "Tell me of a time you had to deal with a difficult customer"- make sure you tell how you turned it around and made it a good experience. "What do you consider good customer service", "Tell of a time you had to handle multiple tasks". Their goal was to make the customer feel taken care of and thankful for our services. Claims represents about 50% of the business.

Viewing 161 - 170 interview questions

Glassdoor has 373 interview questions and reports from Claims processor interviews. Prepare for your interview. Get hired. Love your job.