Give an example of when you were presented with a problem from a customer and what you did to solve it. Need a specific problem, what I did to fix the problem to the satisfaction of both the customer and the company and what I did to follow up with the customer to ensure all was well.
Name a time you had to meet a deadline.
She asked me to name a time when I had to make a decision based on priorities. I did not think my answer was the greatest but she seemed to like it.
What does customer service mean to you
How have you handled a customer who had a negative reaction to your call?
Tell me about your previous job.
How comfortable are you to with changes at workplace?
typical interview questions.
Why do you want to work for Allstate?
Tell me what your favorite course was
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