I didn't really get any out of the box questions
Claims Representative Associate Interview Questions
14,838 claims representative associate interview questions shared by candidates
How would you handle a angry customer?
Why have you decided to leave the practice of law and take a pay cut? And why Zurich?
Questions were pretty standard, ask a lot of questions as if you already had the job and what you would do if a customer called you about different complaints.
Why do you want this job and your background is in accounting?
WHY do you want to work in a call center and be tied to a phone for 7.5 hours a day? Are you ok with not moving?
How to handle a difficult customer.
"How do you tend to handle stressful situations?"
How do you organize and prioritize tasks?
standard interview assessment questions used everywhere - nothing unique.
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