Overtime is required on occassio would this be a problem?
Claims Representative Interview Questions
14,836 claims representative interview questions shared by candidates
Are you comfortable taking back to back calls? Sitting for long periods? Taking two scheduled 20 minute breaks that are provided to you ? [if you are in the middle of a call, you will need to wrap up that call as others will also be given their breaks at a set time that they wont know when it is....]there is also one 35 minute break, wherein-again-you will be told when to go to break and will have no pre planning for any of the breaks?
One of the questions that they asked me was to give them a scenario of a time that I went above and beyond to help a customer or settle a dissatisfied customer.
Describe a scenario when you provided excellent customer service.
Are you interviewing/applying at other places?
What is your biggest fault and how has that affected you in your previous jobs?
How did you handle it when something in your previous job went poorly?
familiarity with medical and pharmaceutical terminology, basic computer skills
Have you ever worked with brokers or attorneys?
What are your strengths and weaknesses?
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