Tell me about a time when you were unable to satisfy a customers need, what was the situation , action and the outcome.
Claims Representative Interview Questions
14,824 claims representative interview questions shared by candidates
Name your strengths and weaknesses
How old are you?
What do you know about the United Health Group?
What is your dream job?
A time you went above and beyond for a customer? Don't know why they ask because their adjusters do nothing of the sort. The employee I set with for 2 hours was disengaged and spoke rudely to all his customers
You are called by an auto shop that tells you it will take 5 hours to repair a dented door. Your estimate is 2 hours. What do you say to the repairman?
Why do you want this position?
what experience do you have
They will give you facts about the company in the beginning interview, then ask you at the end abourlt something they mentioned on the company's history, to make sure you are paying attention
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