What are your career goals?
Client Care Representative Interview Questions
447 client care representative interview questions shared by candidates
Why are you looking for a change in your career path?
What would you do if a patient walked into the office in critical condition (hit by car, etc)?
If phone ringing, emails coming in, and supervisor wants to speak, list priorities
what would be the requirements for working as customer support?
role play with how you would take a call in the call center
1. Why do you want to work at Telus? 2. Describe a time when your manager was critical of your work? 3. Tell me about a time you handled a difficult situation with a customer?
Honestly, I don't recall a specific question, but they were mostly performance-based, like, "Tell me about a time..."
Have you ever worked in this type of environment before and what are the skills you have that would make you a good fit for this company?
Why do you want to work here? Describe a mistake you made and how you fixed it?
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