Client Services And Support Specialist Interview Questions

347 client services and support specialist interview questions shared by candidates

Give an example of a time when you have foreseen a problem and taken preventative measures? Give an example of a time when you have gone above and beyond what was expected of you? Describe how you create good relationships with the people you work with in a team? Describe a time when you have been in a new environment and had to adapt to the situation?
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Client and Market Consulting Graduate Scheme

Interviewed at Accenture

3.7
Aug 26, 2015

Give an example of a time when you have foreseen a problem and taken preventative measures? Give an example of a time when you have gone above and beyond what was expected of you? Describe how you create good relationships with the people you work with in a team? Describe a time when you have been in a new environment and had to adapt to the situation?

I was not asked this question but my other two co-workers were asked. "How do you respond to being yelled at?" I am paraphrasing because that was not a question I remember being asked. I probably would have been even more skeptical about the position. I was given a scenario of what to do if a client called in with questions regarding a cc transaction that was not showing up in the deposit the next day.
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Client Support and Quality Assurance Representative

Interviewed at Capital Business Service

1
Jul 14, 2014

I was not asked this question but my other two co-workers were asked. "How do you respond to being yelled at?" I am paraphrasing because that was not a question I remember being asked. I probably would have been even more skeptical about the position. I was given a scenario of what to do if a client called in with questions regarding a cc transaction that was not showing up in the deposit the next day.

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