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Collection Agent Interview Questions

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269 collection agent interview questions shared by candidates

The scenario where a customer challenged me had me stumbling over my words. I expected it, but as I was inexperienced with debt collection at the time, I found it quite difficult to end the imaginary call without a successful collection. I was told that this happens, though, and it didn't seem to reflect negatively on my performance. Some people simply can, or will not pay.
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Collections Agent

Interviewed at Allied International Credit Corporation

2.6★
Jul 27, 2014

The scenario where a customer challenged me had me stumbling over my words. I expected it, but as I was inexperienced with debt collection at the time, I found it quite difficult to end the imaginary call without a successful collection. I was told that this happens, though, and it didn't seem to reflect negatively on my performance. Some people simply can, or will not pay.

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