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Collection Interview Questions
3,734 collection interview questions shared by candidates
Tell me about a time gig had to deal with a difficult customer and now did you handle it.
1) What I knew about Accenture 2) What I knew about the role 3) My previous collection experiences 4) How I handle tough clients 5) My strengths and weaknesses 6) If I plan to live in Ireland for more than few months 7) How I handle the pressure and over-tasking 8) If I can work overtime if it's necessary They also asked me about two real cases and how I reacted in front of a following case: I) It's the first week of the month (e.g. 5th September) and a client, who has a bill for €500.000, says us he would pay by the end of the month (e.g. 30th September). Then we call him in the middle of the month and he confirms us that he would pay at the end of the month. On the 28th September he says us that he can't pay. II) We are in the office, it's 3:00 pm and we close at 4:00 pm. A manager comes to you and says that you've to do something urgent.
what do you think you can add to this company if hired?
Standard Question -Where do you see yourself in 10 years
Give me a time you were faced with a difficult co-worker, and how you handled the situation.
There weren't any really difficult interview questions.
No difficult questions asked.
What's a time in your current line of work in which you demonstrated excellent customer servicing?
Tell me about yourself, are you able to relocate
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