During the interview I was given a plain black button, put in a room and told to answer the phone when it rang. I was told to sell them the button to the caller when the phone rang. I learned that day sales and collections go hand in hand, if you can sale you can collect.
To act out what i would say on a call
Describe the colour red to a blind person
Tell me about a mistake you made and how you handled it
What is your current experience?
Describe your reasoning for leaving your last job.
What did you do till now? What are future goals?
Background info
Customer service experience and collections experience
Do you have any experience in this field? Describe your customer Service. Tell me about your relationships with your bosses. What interests you about this position/ and part time? Do you have any experience with using the computer, and if so, tell me what applications or programs you are familiar with. Tell me of a time when you were faced with a challenge, and what did you do to overcome it?
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