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Collections Associate Interview Questions
3,734 collections associate interview questions shared by candidates
During the interview I was given a plain black button, put in a room and told to answer the phone when it rang. I was told to sell them the button to the caller when the phone rang. I learned that day sales and collections go hand in hand, if you can sale you can collect.
To act out what i would say on a call
Describe your reasoning for leaving your last job.
What did you do till now? What are future goals?
Describe the colour red to a blind person
Tell me about a mistake you made and how you handled it
What is your current experience?
Background info
Customer service experience and collections experience
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