name a time when you had to deescalate a customer, what was the situation, what were your actions and how did it end?
Collections Associate Interview Questions
3,733 collections associate interview questions shared by candidates
what experiences I've had negotiating to benefit both parties
Describe your ability and success rate of independent workflow.
Que connaissez vous sur Accenture?
Was I interested in any other potential job opportunities that may pop up.
They asked me more about my personality. They didn't even care about my experience. They wanted to know if I'd make money as a priority or help people.
Will you be able to work in a group?
If you have any experience in excel (although you don’t need to know how to do anything but plug numbers in)
- many "Tell me about a time" - questions - questions about myself - "Why you are the right person for this role" - "What do you know about the company"
Questions were behavioral in nature: how did you handle a difficult situation; what project were you instrumental in, how have you handled a failure. Little about actually technical skills.
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