These were very general questions in the first round of interviews in which they were technical. The second group asked me questions about credit and my future goals.
Collections Associate Interview Questions
3,733 collections associate interview questions shared by candidates
Why I wanted to work there?
Role play. Basic questions.
Name a situation where you did something good, when there was a problem from your customers. Name a time you went above and beyond for a customer.
Tell me about yourself ?
How would you communicate with a difficult customer?
Why did you leave your last job ?
The most difficult questions were what you would do in a particular scenario. These weren't to tough, however the interviewers lack of emotion was a bit tense.
Name one of your flaws?
Why did you choose Bank of America?
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