During the interview I was given a plain black button, put in a room and told to answer the phone when it rang. I was told to sell them the button to the caller when the phone rang. I learned that day sales and collections go hand in hand, if you can sale you can collect.
Collections Representative Interview Questions
3,733 collections representative interview questions shared by candidates
To act out what i would say on a call
Describe your reasoning for leaving your last job.
What did you do till now? What are future goals?
Describe the colour red to a blind person
Tell me about a mistake you made and how you handled it
What is your current experience?
Background info
Customer service experience and collections experience
What experiences in Healthcare or medical field do you have? Are you able to work on your feet 10 hours a day? Do you have issues getting to work on time, especially early in the morning?
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