Picture a line graph representing the entire book of business with the age of accounts listed on the x-axis and the average loss ratio on the y-axis. This type of graph tends to have high loss ratios in years 1 and 2 and then depict a decreasing trend in successive years. Why do you feel that this is the case?
What is an area your current supervisor would like to see you improve in?
Could i transition from a service position to production
Basic behavioral questions.
Describe a time when you dealt with an angry customer and how did you resolve the situation.
How much do you want to earn?
How would your colleagues and coworkers describe you?
Tell me about a time when you went above and beyond to meet the needs of a customer.
Why do you want to work at State Farm?
Tell me about a time you had a disagreement with your manager or supervisor. What was the problem? What was the resolution?
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