I can't exactly remember the questions because they just chatted with me normally. The conversation just flowed. They asked me basic questions around customer service skills, and how I handled certain situations ad so on and why i applied for the job?
Name a time where you...
Tell me a time when a colleague did not agree with you Tell me a time when you had to use external learnings to deal with a work situation (very tricky this one)
Why should we hire you over the other qualified candidates?
Example of a challenge you recieved and how you overcame that challenge?
How will you manage patients' and residents' confidential information?
Can you tell me about a time when you've provided exceptional customer service? Can you tell me about a time when you've had to convince someone of your point of view? Can you tell me about a time when you've had to convince someone to use a certain piece of technology?
Tell us about a time when you encouraged someone about modern technology.
Tell us about a time you had to put yourself in the shoes of your customer.
Name a time when you provided excellent customer service.
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