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Concierge Interview Questions
2,198 concierge interview questions shared by candidates
I felt positive about the company going into the interview, but after my interview with leadership, I was left confused. The majority of the conversation was centered around unrelated topics not related to the job or company. The last 10 minutes of the interview was focused on my experience and salary expectations. I was pigeon-holed into providing a salary expectation by sharing what I had previously made. I had informed them that I was flexible, and they expressed that they understood. I followed up with recruitment, and I received a rejection email. Later that day, the individual that interviewed me sent me an email asking if I was flexible with my salary expectation. I expressed that I was and that we had discussed it during the interview. I then never heard back from them again. Extremely disorganized and in the future, please do not force someone into providing you their salary expectations if you are going to use it as a tactic against them.
What do you know about the company
Typically its a question about your past work experience
Tell me about a difficult customer service experience you have encountered and how you overcame it.
Do you have past hospitality experience? What do you bring to a team environment?
Introduction / Professional and product knowledge and closure
What guest issue have you experienced, and how did you handle it?
Why do I want to work there.
how many years of customer service experience do you have?
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