Nothing hard
Concierge Interview Questions
2,198 concierge interview questions shared by candidates
They gave me a 10+ page form to fill out about Chicago from restaurants to venues to bars to museums to to florist to freight services and so much more, you have to name 5 suggestions of each category including the address, hours, admission fees, and how to get there from their location . What normal person can remember all of that off the top of their head.
What's your preferred management style (micromanaging vs. on your own)? What What 5 skills do you possess that would make you a good candidate for this position? What are 3 adjectives that describe your work ethic? What are 3 metrics that are useful for measuring customer service?
The interview process was fairly easy and no unexpected questions occurred
Typical questions like greatest strengths and weaknesses, can you work nights, can you work weekends, how well do you work with others etc. The bizarre aspect was that they were all on a questionnaire. I was asked very few questions verbally. The last question (and the weirdest one) was do you like shopping. Um who cares?
They looked at my resume, and then said that "It looks like you have previously worked in areas where you could make a difference. Why would you want to work for Tillinger's given that you won't have the same opportunity?"
What is the hardest thing you've ever done.
Describe a difficult customer situation and how you dealt with it?
Describe a time when you dealt with an unhappy customer.
experience
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