They gave a couple of hypothetical situations to see how I would react in that situation (they give points for critical thinking regardless of it was the right answer).
Concierge Interview Questions
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They asked me my availability, what my past experiences were, what I expected, and what was to be expected.
How would you feel about having to deal with difficult customers when you do not have the power to change the outcome. (business customers asking about holdups that cannot be pushed though due to policy/legalities...)
How long do you see yourself with the company?
What past experiences do you have with working in customer service?
Describe a situation where you had to deal with an unhappy client and how you dealt with it.
Why do you want to work for Tesla?
Name 3 strengths and 3 areas of opportunity.
What do you know about our Company? Why do you want to work here?
Are there any other commitments or offers you may have that would impact your choice to work here or affect your performance working here?
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