1. Why you wanna work with TD and not with other financial institutes. 2. Tell me about your previous job. 3. Tell me a situation where you have to handle a difficult customer who was agree with the service. 4. Tell me about a incident where you handle unsatisfied customer. 5. More situation base questions
How do you deal with an irate customer?
How would you handle an angry customer?
I was asked questions based on my resume. And also some behavioral questions
I don't remember the questions specifically, but I do like that they were specific to the position I was applying for, instead of general questions that all employers ask.
What steps would you take to ensure a team meets tight deadlines for an urgent project?
Are you ok with adhering to a strict schedule for breaks & lunch?
Describe a senerio where you made a decision that you wish you had not.
Describe a time you had difficulty delivering bad news.
With the current trends, what excites you to work at BMO?
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