Cosmetics Manager Interview Questions

845 cosmetics manager interview questions shared by candidates

In the MAC interview I was asked what attracted me to the role, what does customer service look like to you, what is the history of MAC, what can you bring to the team, give me an example of a time you gave excellent customer service, what are your strengths and weaknesses, what would you do to make sure the customer gets excellent service before leaving the store? In the store approval I was asked about my previous experience (if you have retail/customer service background they love it) how would you deal with an angry customer? describe customer service in three words? why should we employ you?
Jul 15, 2016

In the MAC interview I was asked what attracted me to the role, what does customer service look like to you, what is the history of MAC, what can you bring to the team, give me an example of a time you gave excellent customer service, what are your strengths and weaknesses, what would you do to make sure the customer gets excellent service before leaving the store? In the store approval I was asked about my previous experience (if you have retail/customer service background they love it) how would you deal with an angry customer? describe customer service in three words? why should we employ you?

How long have I been in the business. How much I wanted to earn . Nothing memorable. The manager wanted to pay me less than what I was asking for. She said she would get back to me with a counter offer. I accepted to counter offer thinking I could work my way up to a raise. Was there a year my numbers exceeded plan and I asked for a raise and they said no. They would get back to me another time and never did.
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Cosmetics Counter Manager

Interviewed at Lord & Taylor

3.7
Apr 12, 2015

How long have I been in the business. How much I wanted to earn . Nothing memorable. The manager wanted to pay me less than what I was asking for. She said she would get back to me with a counter offer. I accepted to counter offer thinking I could work my way up to a raise. Was there a year my numbers exceeded plan and I asked for a raise and they said no. They would get back to me another time and never did.

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