Courtesy Clerk Interview Questions

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GROUP INTERVIEW with several other store applicants. All questions were answered in front of 10 other people. Round 1: Group Introduction We had to fill out an applicant card with name, position applying, availability, and general questions about self and experience. We had to introduce ourselves to the group. Pick one word to describe yourself. Then HR exited room to discuss candidates while we waited, round 1. Then HR discussed us while we waited and observed how we interacted as a group. Round 2: Product Commercial What do you know about the store or brand. What is your favorite product. This became a mock commercial performed in front of a group of 10 people selling a store brand or feature. Then HR exited room to discuss candidates while we waited, round 2. Then HR discussed us while we waited and observed how we interacted as a group. Many nervous people mentioned personal information you shouldn't mention in an interview, such as marital status, disability status, if a parent or not, financial status, education level. These are facts that shouldn't be mentioned in a group interview! People let this information slip because they were nervous or not very experienced with interviews. I feel this only served as a way for HR to weed people out. Several of us in the group were going through a career change. They later told me I didn't have the desired experience, which is bunk because I've worked several stressful sales, customer service, and retail jobs. Round 3: Group Questions with numbered cards. How do you handle change? Tell me about a bad customer service experience. Tell me about a time you handled conflict with a co-worker. What is your experience related to the position you're applying for. Then HR exited room to discuss candidates while we waited, round 3. Then HR discussed us while we waited and observed how we interacted as a group. Round 4: Applicants are divided individually this time and paired directly with an HR person to discuss desired position, availability, and an private matters. The HR person asked if there's anything else they need to know. What does that even mean? I was asked did I like the interview process or not? I felt like my head was being messed with the entire interview process.
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Courtesy Clerk

Interviewed at King Soopers

2.7
May 20, 2015

GROUP INTERVIEW with several other store applicants. All questions were answered in front of 10 other people. Round 1: Group Introduction We had to fill out an applicant card with name, position applying, availability, and general questions about self and experience. We had to introduce ourselves to the group. Pick one word to describe yourself. Then HR exited room to discuss candidates while we waited, round 1. Then HR discussed us while we waited and observed how we interacted as a group. Round 2: Product Commercial What do you know about the store or brand. What is your favorite product. This became a mock commercial performed in front of a group of 10 people selling a store brand or feature. Then HR exited room to discuss candidates while we waited, round 2. Then HR discussed us while we waited and observed how we interacted as a group. Many nervous people mentioned personal information you shouldn't mention in an interview, such as marital status, disability status, if a parent or not, financial status, education level. These are facts that shouldn't be mentioned in a group interview! People let this information slip because they were nervous or not very experienced with interviews. I feel this only served as a way for HR to weed people out. Several of us in the group were going through a career change. They later told me I didn't have the desired experience, which is bunk because I've worked several stressful sales, customer service, and retail jobs. Round 3: Group Questions with numbered cards. How do you handle change? Tell me about a bad customer service experience. Tell me about a time you handled conflict with a co-worker. What is your experience related to the position you're applying for. Then HR exited room to discuss candidates while we waited, round 3. Then HR discussed us while we waited and observed how we interacted as a group. Round 4: Applicants are divided individually this time and paired directly with an HR person to discuss desired position, availability, and an private matters. The HR person asked if there's anything else they need to know. What does that even mean? I was asked did I like the interview process or not? I felt like my head was being messed with the entire interview process.

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