None of the questions were particularly challenging to a person who has never had a job before. Giving answers based on what you think about customer service will get you far. However, here is one question... "What is the most stressful situation you have dealt with in your professional life and how did you respond?"
Say a customer comes in and wants to buy a birthday cake; what 3 items would you recommend for them to buy with it?
If a customer came in wanting to a birthday cake for a birthday party, what else would you recommend them to get?
None i wanted the job i would step up in any situation and attempt to do resolve the problem
What does good customer service mean to you? and When are you available? They want you to be available a lot (like most retail jobs) but she mentioned that they would work around my college schedule. I declined because I think that I'm worth more than minimum wage.
If someone wanted to buy a cake what 3 things would you recommend?
tell me about yourself
Give examples of the qualities of good customer service
How would you deal with a customer dissatisfaction?
One word to describe yourself.
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