From what I remember, there was a strong focus on assessing your expertise and how your skills would fit within the team structure. You’re asked quite detailed questions about your experience, so it’s important to have a solid, confident understanding of your skill set and be able to explain it clearly. There were also scenario-based questions related to the role, which could range from highly technical to more general, platform-based questions depending on the position.
No technical questions asked in the interview
Describe CRM systems you worked with in the past?
They ask questions around Expedia values
One memorable question was how I would approach solving a complex CRM challenge involving multiple stakeholders, technical constraints, and customer experience considerations while balancing business priorities.
What are your strengths and weaknesses
Tell me about yourself (introduction)
What do you enjoy most about your job?
How does your current experience best support this role?
What is your day to day like?
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