What was your experience in relations to the position you applied for?
Cruise Representative Interview Questions
198 cruise representative interview questions shared by candidates
Tell me about a time everything has gone wrong and how you have handled it?
Very stupid things about your personal thoughts and values! Waste of time! You can get the same information about people by talking about there work experience and what they can bring to the table! I'm rating this interview process Difficult because you are honestly just trying to say what they want to hear so you can get past the "gatekeeper".....
Q: how have you used customer service in the past?
Cruise specific questions prior to any cruise experience. I had never been on a cruise or seen a ship other than on tv.
The role play included them giving you two packets of information including how to answer the phone, the different rooms offered, prices etc. Then they give you about 15 minutes to review and study the information, then give you a call and pretend to be a guest wanting to book the room.
When was a situation that you were under pressure and what did you do?
What aspects makes a good sales person?
What do you think you can bring to the role?
Descripe a time you handled a irate customer and how did you solve the issue
Viewing 141 - 150 interview questions
See Interview Questions for Similar Jobs
Outbound Sales RepresentativeOutbound Sales RepSales PositionInbound Sales RepresentativeInside Sales Senior Customer Service RepresentativResidential Resale RepresentativeInside Sales Senior Customer Service RepresentativeInbound Sales RepResidential Sales RepresentativeCustomer Services RepresentativeRetail Customer Support RepInbound Sales Representative Work From HomeTelephone Sales RepresentativeOutbound SalesInside Sales Account RepresentativeBank CallcentervertegenwoordigerSenior Customer Service RepresentativeSenior Customer Service Specialist