Very generic sales questions... tell me about a time when you went above & beyond? Strengths, weaknesses etc
Customer Account Executive Interview Questions
328 customer account executive interview questions shared by candidates
Name a time you had to deal with a difficult customer? What did you do to resolve the issue and how did the customer feel at the end of the call?
The interview questions were the usual behavioral questions, they were long winded and difficult to answer.
Tell me about a time when you promised someone something and didn't follow through.
Tell me about a situation where you had to deal with an irate customer. Explain how you overcame the issue and landed the sale.
What does customer service mean to you?
Was there a time you violated company policy in-order to help a customer?
Tell me about a time you got into a disagreement with a co-worker?
Everything was very routine, nothing to difficult.
Most unexpected question was "If you had to create your own attendance policy, what would it be? How would you enforce it? What would be the repercussions?"
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