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Customer Account Executive Interview Questions
328 customer account executive interview questions shared by candidates
how would you handle an irate customer
Tell me about yourself
What do need to work on about yourself. What are your weakenesses?
No difficult questions, however all but one of the questions for the 1:1 interview were behavioral questions. The final question was to sell the interviewer something.
Make sure you prepare for difficult questions like how you handle conflict.
Are you ok with getting yelled at all day by customers? Are your sure you can handle evenings?
did you make any sales, and how did you make it
How do you handle an angry customer?
They asked questions about how you would respond to certain customer calls, like what would you say if a customer called to disconnect. The good thing is, the woman who conducted my phone interview actually prepared me for a lot of the questions they asked me. Just make sure you focus on past sales experience and past experience in a call center.
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