there was alot of customer service based questions
Customer Account Executive Interview Questions
328 customer account executive interview questions shared by candidates
Tell me about yourself.
How have you persuaded someone or a group?
How important is attendance to you?
There were no questions that were really difficult.
Do you have experience working with multiple computer monitors? What experience do you have working in/with information technologies? Describe your customer service experience. Describe your proficiency using Microsoft software. Would you be able to attend the 5-week training course program from 12-9:00 pm? Would you be able to work 12-9?
To describe how I would sale them a pen.
Tell me a time where you had to retain an angry customer and turn the situation around.
How would you explain something to a customer that did not understand a product?
Tell us about a time when you had to manage multiple conflicting deadlines
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