Why do you want to work here
Customer Account Representative Interview Questions
131,062 customer account representative interview questions shared by candidates
Tell me how you feel about working nights and every weekend, including Saturdays and Sundays? Note: These jobs are based on seniority. The newest employees MUST work varied shifts, weekends and during outages. They will not provide you with a work shift until AFTER the 6 weeks training class. You will be tested at the end of 6 weeks training, and then they will decide if you will be placed in their call center or not.
Tell me about a time you had to make a quick decision and what was the outcome?
What is one thing you would change about yourself?
What experience do I have? What makes me a good fit for this job?
Which of theses would you choose and why? A) to swim across a lake with a whale in it, B) to ride a skateboard down a long hill, C) to ride a motorcycle across ice not knowing how thin it was
Questions were actually simple including, "Explain a time when you had to help an extremely rude customer?", and "What do you like most about customer service?"
It was a behavioral interview, ie - give me an example of a situation where you made a mistake and how you resolved it.
What kind of customer service skills do you have to offer?
Am I looking to advance?
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