How would you deal with returns?
Customer Assistant Interview Questions
10,520 customer assistant interview questions shared by candidates
Why you want to work here?
customer focused,how to solve an issue
why would you want to work at Marks and Spencer
I was asked to carry out a role play example with a hypothetical customer after being allowed time to study information needed to answer.
What sorts of things do you expect to be doing as part of your role?
The 4 I's Tell me when you inspired someone Tell me when you used integrity in a situation What have you done that was innovative Give a situation and explain how you kept In-touch
Can you give an example of a time you've contributed to one of the 4 I's - Innovation
SJ was followed by a face to face interview, asked multiple generic interview questions. Was also asked to work in a group exercise.
Tell me about a time when you experienced great customer service?
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