The interview focused on asking me to provide examples of where I had demonstrated behaviour in line with the M&S values. e.g. where I had done something inspirational. I enjoyed this but it wasn't what I had expected i.e. why do you want to work in retail, work for M&S etc.
General questions. Asked about the 4 I's in the core values.
why you wanted to work for Marks and Spencers
Why Marks and Spencer
How are you when working under pressure?
why do you want to work at m&s?
Describe what makes a good customer service experience
. I remember being asked why I wanted to work for the company
What do you think the role of customer assistant entails?
When did you inspire someone?
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