Tell us a bit about you. What do you know about the role? What kind of responsibilities do you think a customer assistant has? Are you comfortable working at height? Do you have any previous customer service experience? Do you have any previous maintenance or DIY expereince? Are you an active person? Are you comfortable working in all weather conditions? Why do you want to work at Go Ape? Do you have a favourite superhero?
Give an example of when you have worked in a team.
Why should we hire you over any ither appliciant.
Talk about an experience with a difficult or unhappy customer and how was I able to assist that customer.
Why do you think you'd be a good fit for this position?
How do u handle irate customers?
Have you every dealt with difficult customers?
Give me an example of when you disciplined an employee.
The toughest question was one about implementing diverse services.
What do you do to motive employees?
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