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Customer Care Assistant Interview Questions
22,075 customer care assistant interview questions shared by candidates
This is the escalations department, so most of the customers we have are already upset by the time they reach us. Describe how you would deescalate a customer who is mad that his order will not arrive in time for his party.
Why should we pick you over other applicants?
Can you be flexible with shifts
Was there feedback that I disagreed with?
Have you done this type of work before?
Why are you interested in this role ? Do you have any past experience ?
how will you react if a client is in a life threatening situation
Describe how you would clean someone that had an incontinence accident.
What can you advice to the management?
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