Customer Contact Interview Questions

2,083 customer contact interview questions shared by candidates

Including 4 multiple choice and 5 video questions: 1. about your proficiency in Cantonese 2. about your proficiency in Mandarin 3. how long about your customer service experience 4. comfortable with learning new software. 5. Experience in selling a product which the customer didm't need it 6. constructive feedback 7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 8. How to handle customers's rejection? 9. Handle multiple tasks while using computer software.
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Customer Contact Agent

Interviewed at BMO Financial Group

3.8
Apr 26, 2015

Including 4 multiple choice and 5 video questions: 1. about your proficiency in Cantonese 2. about your proficiency in Mandarin 3. how long about your customer service experience 4. comfortable with learning new software. 5. Experience in selling a product which the customer didm't need it 6. constructive feedback 7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute? 8. How to handle customers's rejection? 9. Handle multiple tasks while using computer software.

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