Customer Contact Interview Questions

2,083 customer contact interview questions shared by candidates

What does PSCU do? What's the difference between a bank and credit union? Can you describe a time when you were overwhelmed at work? What would your attendance policy be for the first 90 days of employment? Have you ever explained complex issues to a customer? How did you make it easier for them? There were quite a few questions but all the others were quite simple.
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Contact Center Representative II

Interviewed at PSCU

4.1
Jun 26, 2015

What does PSCU do? What's the difference between a bank and credit union? Can you describe a time when you were overwhelmed at work? What would your attendance policy be for the first 90 days of employment? Have you ever explained complex issues to a customer? How did you make it easier for them? There were quite a few questions but all the others were quite simple.

In my final interview she asked me like multiple questions at once and looked like she wasn't interested and felt like I was taking to a wall sometimes. I was under the impression that they already hired someone. I think this would have a good company to work!!!
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Contact Center Specialist

Interviewed at Firefighters First Credit Union

3.7
May 28, 2021

In my final interview she asked me like multiple questions at once and looked like she wasn't interested and felt like I was taking to a wall sometimes. I was under the impression that they already hired someone. I think this would have a good company to work!!!

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