Customer Contact Interview Questions

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Behavior questions. They asked me why do I want to leave nursing and become a call center rep. Well I do what I gotta since my body will not allow the physical demand. Keep in mind that I have over 20 years of customer service experience. The interviewer also had an attitude questioning me about being stationary all day.
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Contact Center Representative

Interviewed at Horace Mann

3
Oct 9, 2017

Behavior questions. They asked me why do I want to leave nursing and become a call center rep. Well I do what I gotta since my body will not allow the physical demand. Keep in mind that I have over 20 years of customer service experience. The interviewer also had an attitude questioning me about being stationary all day.

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