Customer Excellence Manager Interview Questions

1,017 customer excellence manager interview questions shared by candidates

How do you manage conflict between you and a colleague? Give an example of where you follow a company procedure and guidelines strictly. Is there anytime you should go above and beyond to solve a customer problem? Where do you see yourself in 5 years time in Barclays?
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Centre of Excellence Analyst

Interviewed at Barclays

4
Jul 28, 2023

How do you manage conflict between you and a colleague? Give an example of where you follow a company procedure and guidelines strictly. Is there anytime you should go above and beyond to solve a customer problem? Where do you see yourself in 5 years time in Barclays?

It was more like a discussion about my prior work experience / assignments. Spent ALL time discussing what I did in my previous organizations what exactly my contribution was. Would have been better if same time we've had discussed about the my approach or understanding about the business. No technical question was asked (from six sigma point of view). Some basic questions were asked i.e., why I am looking for a job and what profile exactly I am looking for. I wasn't expecting this.
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Head - Process Excellence

Interviewed at ABC Consultants

3.8
May 7, 2019

It was more like a discussion about my prior work experience / assignments. Spent ALL time discussing what I did in my previous organizations what exactly my contribution was. Would have been better if same time we've had discussed about the my approach or understanding about the business. No technical question was asked (from six sigma point of view). Some basic questions were asked i.e., why I am looking for a job and what profile exactly I am looking for. I wasn't expecting this.

Give me an example of a time you worked in a team, what did you do? Give me an example of a time you persuaded someone? Give me an example of a time where you made a decision that led to a positive outcome? Why do you think you should be hired? why do you want to work for us? Summarise what you hope to gain from this placement in one sentence?

Give me an example of a time you worked in a team, what did you do? Give me an example of a time you persuaded someone? Give me an example of a time where you made a decision that led to a positive outcome? Why do you think you should be hired? why do you want to work for us? Summarise what you hope to gain from this placement in one sentence?

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