There were not unexpected questions if you had a good knowledge about their homepage; some general interview questions as usual.
Customer Excellence Manager Interview Questions
1,020 customer excellence manager interview questions shared by candidates
should I worry about you?
Case study was about a site that was struggling to keep up with demand. You have to read and answer a list of questions using power point slides.
Tell us about yourself is always the first question
They asked about my experience with operational excellence. Also if I am familiar and have used Agile and lean principles.
Tell me about yourself and experience in management consulting.
Perché il settore pubblico? Perché Deloitte? Se fossi una project manager e ti fosse dato in gestione un progetto che ha come obiettivo lo sviluppo di un'app per il cliente, ogni quanto organizzeresti dei SAL e chi coinvolgeresti? Se il tuo cliente fosse un'azienda di cellulari e un suo competitor avesse alzato il prezzo (superando il prezzo a cui vende i cellulari il tuo cliente), cosa gli consiglieresti di fare?
Tell me about yourself? What are your strengths and weaknesses? Why did you apply for this position? What are your career goals in the next 10 years?
Why should we hire you
What do you do in the current job about SPC and TPM
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