Scenario was given and Solution was expected
Customer Experience Management Interview Questions
19,848 customer experience management interview questions shared by candidates
Are you available for a phone interview? Oh, on second thought we changed our minds, but will tell you the position is on hold.
How do you deal with negative feedback?
Can you mock up how to display energy savings plans results to a user? Take no more than 90 minutes.
UX Design tasks were given on the spot
What do you know about Siemens?
Show your best project from your portfolio
Full interview was centered around my design exercise and presentation, which I had 15 hours to complete and given little context around. Little to no interest in my transferrable skills or experience. The interview/presentation ended and no additional input or feedback was given for a week after. I reached out to the hiring director and recruiter in order to find out they passed on my application, which is ok with me. I asked the director for any helpful feedback and received absolutely none in return.
How would you handle an angry client calling in the middle of the night asking for the manager?
If you had the role, what would be your first priority?
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