Skip to contentSkip to footer

Customer Manager Interview Questions

Salaries
Interviews

154,437 customer manager interview questions shared by candidates

Es gab keine unerwarteten Fragen. Ganz im Gegenteil, sie scheinen sehr konservativ zu sein und Skripts zu folgen. Mir wurden Fragen gestellt wie: Warum will ich meine aktuelle Arbeit ändern? Warum Amazon? Und ein paar Fragen wie... könnten Sie mir ein Beispiel geben, wenn... (Verhaltensfragen). Man kann sich auf diese Interviews vorbereiten, indem man in Google oder auf YouTube sucht, wie man sie zu beantworten hat. Das Interview dauerte in jedem Fall 30-60 min und wurde per Telefon durchgeführt
avatar

Account Manager

Interviewed at Amazon

3.5★
Aug 30, 2014

Es gab keine unerwarteten Fragen. Ganz im Gegenteil, sie scheinen sehr konservativ zu sein und Skripts zu folgen. Mir wurden Fragen gestellt wie: Warum will ich meine aktuelle Arbeit ändern? Warum Amazon? Und ein paar Fragen wie... könnten Sie mir ein Beispiel geben, wenn... (Verhaltensfragen). Man kann sich auf diese Interviews vorbereiten, indem man in Google oder auf YouTube sucht, wie man sie zu beantworten hat. Das Interview dauerte in jedem Fall 30-60 min und wurde per Telefon durchgeführt

First role play is individual. The scenario is that you are a rep for B.C and you're at a trade show. You have to present yourself to a new hotel with the objective of getting them to use B.C as their OTA. They currently use a competitor. The key here is to ASK QUESTIONS. As many as you can think of. Don't do what I did and start throwing facts and figures at them. Establish their market and strategy first and apply the facts accordingly. Who is their ideal customer (holiday makers or corporate), what is their main focus (filled rooms of just mere footfall). I couldn't stop talking (and this is why I wasn't hired). As they finish up, try hard to get a meeting scheduled to come and see them at a later date. Be pushy. I wasn't.
avatar

Partner Account Manager

Interviewed at Booking.com

4.1★
Feb 5, 2015

First role play is individual. The scenario is that you are a rep for B.C and you're at a trade show. You have to present yourself to a new hotel with the objective of getting them to use B.C as their OTA. They currently use a competitor. The key here is to ASK QUESTIONS. As many as you can think of. Don't do what I did and start throwing facts and figures at them. Establish their market and strategy first and apply the facts accordingly. Who is their ideal customer (holiday makers or corporate), what is their main focus (filled rooms of just mere footfall). I couldn't stop talking (and this is why I wasn't hired). As they finish up, try hard to get a meeting scheduled to come and see them at a later date. Be pushy. I wasn't.

Viewing 821 - 830 interview questions

See Interview Questions for Similar Jobs

Support ManagerCustomer Service Director

Glassdoor has 154,437 interview questions and reports from Customer manager interviews. Prepare for your interview. Get hired. Love your job.