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Customer Representative Interview Questions
139,378 customer representative interview questions shared by candidates
Do you have end to end experience?
On-site assessment consisted of 4 customer service calls. Answer the calls and resolve the issues within the allotted time. If you replay the call "points" are deducted, so it is best to get the information the first time around. After service calls are resolved, personality assessment is conducted
"What's your favorite Excel function?"
signed NDA. One of the questions though was about my life journey.
What are your strengths? and weaknesses?
Mostly specifics of past job experience
How is the assessment?
Describle a time when you had a problem with a customer and your supervisor was not around to help.
Tell me about yourself/ your passion for finance?
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