The simulation was 4 different calls and the system provided multiple choice responses to how to address the call. And it provided you with the policy on how to address the concern. The most difficult part for me was when they gave this table with various codes and you had to answer the questions with a limited amount of time.
why did you work with us
Why are you a good candidate for the position.
How do you usually solve technical issues
the test use to ask if you knew what states certain cities where in but now they don't ask anything
How would you solve a signal distribution problem customer call?
Situational questions about how you'd handle things
Where did I see myself in the next 5 years?
Basic math and reading comprehension questions on the multiple choice exam. The interview questions are scenario Type.
Why you choose our company?
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