Provide an overview of your back ground.
Customer Sales Interview Questions
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Why would you like to work for Net-a-Porter
1. Identify customer needs 2. Pick an item off our website and sell it to me 3. How would you manage in a fast-paced environment? 4. How would you handle a difficult customer? 5. Who are your favourite designers?
1. Were you involved in extra projects/activities/stretch assignments? 2. Provide an example of a difficult situation you faced with a customer and how did you manage it. 3. Why do you want to change your current role? 4. What did you like the most/least at your previous job?
If a customer calls you to help them place an order on the phone, what do you say?
Why do I want to go into sales? Who would I contact and what would I say if I ran into the CEO of company X right now? How would I get their attention when everyone else is trying to distract them? What would my day to day activities be?
Was bewegt einen dort zu Arbeiten (Motivation)! Was weiß Du über das Unternehmen! Wie verhält man sich in einem Kundengespräch als Mitarbeiter (Rollenspiel)
What was a memorable customer service experience you've had
Looking back at your previous experiences and education, what best prepares you for this position?
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